Terms & Conditions

Introduction:

This document constitutes a legal and binding agreement between you, the user (hereafter referred to as "you" or "User"), and ORN-AI ("we," "us," "our," or "the Company"), outlining the terms governing your use of our Platform. The term "Platform" collectively refers to our website (www.ORN-AI.com), mobile applications, and any associated services, content, and materials provided by ORN-AI. We offer a range of online courses and certification programs focused on science, technology, and career assistance services ("Programs").

Before using our Platform and Programs, please carefully review our Terms of Use, Privacy Policy, and any other policies made available on the Platform (collectively, "Terms"), which govern your access and use of our services. By accepting these Terms, in any form, or by accessing our website, you consent to, agree with, and commit to adhere to these Terms. If you disagree with any part of these Terms, you must not use or must cease using our Programs, as any subsequent use will be considered unauthorized.

Specific Programs may be governed by additional terms related to refunds, deferrals, payments, etc.

The scope of these Terms includes but is not limited to ORN-AI's mobile applications, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, and communications through email, SMS, phone, or any social media forums operated by ORN-AI, all of which are incorporated into the Platform by reference. You acknowledge that some parts of the Platform may be provided by third-party service providers, and you agree to comply with their terms. ORN-AI is not liable for disruptions caused by these third-party services.

Bookmarking any portion of the Platform to bypass these Terms does not exempt you from adhering to them. Your continued use of the Platform and Programs, following any modifications to these Terms, signifies your acceptance of such changes. We encourage regular review of this page for updates. Do not continue to use the Platform or Programs if you do not accept the changes to these Terms.

ORN-AI does not claim that the Platform is appropriate, legal, or available for use in all geographic locations. Accessing the Platform from locations where its content or functionality is illegal is strictly prohibited. If you access the Platform, you do so by your own initiative and are responsible for compliance with local laws.

User Accounts, Registration, and Delivery of Services:

To engage in most activities on our Platform or to enroll in a Program, you are required to create a personal account ("User Account") by completing a two-step verification process. This process verifies your login credentials using a one-time password sent to your phone number and/or by setting up an email address with a unique password.

Upon the full or partial payment of Program fees, ORN-AI will provide you with the Program’s terms of use and grant access to the Program. You will receive an invoice either with your email confirmation or within a week thereafter as proof of successful fee payment.

In exceptional cases where access to a Program is granted before payment is made, ORN-AI reserves the right to revoke access without prior notice if payment is not received within the specified timeframe.

You are prohibited from sharing your User Account access with others or accessing someone else’s account. You agree to create, use, and access only one User Account and to ensure that you do not use any account other than your own.

When setting up your User Account, additional information such as your name and email address may be required to verify your identity. You commit to providing accurate, current, and complete information and to update your details to maintain their accuracy. ORN-AI reserves the right to terminate your Platform access and Program enrollment if any information provided by you is found to be inaccurate, outdated, or incomplete.

Access to Programs is exclusively for individuals who have been explicitly granted access by ORN-AI.

By registering, you acknowledge that:

You will only register for a Program once and will not create multiple User Accounts.
You will comply with these Terms and any Program-specific terms.
For Students:
In addition to the above, as a Student, you agree to enroll with the intention to complete any applicable assignments related to the Programs you are taking.

Payment Terms and Refund Policy:



It is the responsibility of the user to verify the accuracy, suitability, and relevance of the chosen Program. Enrollment in a Program is non-transferable.

Payments for Programs, services, or products on the Platform must be made through internet access and a valid payment method as specified during sign-up ("Payment Method"). ORN-AI partners with payment gateways for transaction processing and does not store credit card or other sensitive information restricted by the Reserve Bank of India (RBI). By utilizing a third-party payment provider, you agree to their terms. ORN-AI is not liable for the storage of any information by third-party payment providers, nor for any loss incurred due to such storage or use. ORN-AI will not compensate for any such losses.

ORN-AI and its representatives will never request OTPs or other authentication information. Exercise caution during payment and financial transactions.

Non-payment of Program fees may lead to the revocation of Program access. Transactions may be subject to foreign exchange fees or exchange rates, depending on the payment method, currency, or location. ORN-AI may not support all payment methods, currencies, or locations. Taxes are calculated based on the billing information provided at the time of purchase/enrollment.

Program cancellations follow the respective Program's refund policy.

Free trials, when offered, are available for the specified sign-up period and may not be combined with other offers. Eligibility for a free trial requires that the user has not subscribed to the paid service or product in the last six (6) months and has not associated their Payment Method, physical address, contact number, or email address with an account for that service. Certain features may be unavailable during the free trial period.

ORN-AI’s Intellectual Property Rights

“Content” encompasses a wide range of information and data, including, but not limited to, text, software, scripts, graphics, maps, photos, sounds, music, videos, logos, advertisements, interactive features, and other materials.

The Platform and Programs, along with the related services, are owned and operated by ORN-AI and its licensors. The content and materials available on the Platform or through the Programs—such as online and live lectures, speeches, video lessons, quizzes, presentation materials, homework and programming assignments, codes, and various audiovisual elements (collectively, “ORN-AI Content”)—are the intellectual property of ORN-AI, its affiliates, or licensors. They are protected under copyright, patent, and other proprietary rights laws in India and internationally. Additionally, the software employed on the Platform is also protected by copyright laws both within India and globally.

The ORN-AI logos, trademarks, and service marks (the “ORN-AI Marks”) that appear on the Platform and Programs are the exclusive property of ORN-AI, safeguarded by Indian and international laws. Other trademarks, service marks, and logos found on the Platform, online courses, or Programs belong to their respective owners. Moreover, certain aspects of the Platform are shielded by trade dress and other forms of intellectual property protection and cannot be copied, reproduced, downloaded, or distributed in any form without ORN-AI's explicit written consent.

By accessing the Platforms and using the Programs, you agree not to:(a) Reproduce, duplicate, copy, sell, resell, or exploit any ORN-AI Content or any part thereof for commercial purposes, except as explicitly permitted by these Terms; and(b) Use the ORN-AI Marks or any trademarks, service marks, or materials of any educational partner to send unsolicited communications or for any unauthorized purposes.

Users are advised to verify all Content before usage. Should you encounter any Content that is incorrect, infringing, offensive, indecent, or objectionable, please report it immediately using the contact information provided at the bottom of this document.

Furthermore, ORN-AI—or its third-party service providers, acting on ORN-AI’s behalf—may occasionally invite users to review ORN-AI Content or beta-test the Platform. The resulting works from such activities shall remain the exclusive property of ORN-AI or its third-party service providers, as applicable.

Third-Party Intellectual Property

ORN-AI is committed to respecting the intellectual property (IP) rights of third parties and supports the protection of all third-party IP, including copyrights and trademarks. We adhere to a policy of promptly responding to clear notifications of alleged IP infringement. Upon receiving a valid infringement notification, our actions may include removing or disabling access to the material alleged to be infringing.

ORN-AI will not be liable for any unauthorized use of third-party IP by users. Users who engage in unauthorized use of IP or infringe upon any IP presented on the Platform will indemnify and hold ORN-AI harmless against any claims arising from such actions.

If you believe that your work, product, or other IP has been used or misrepresented in a manner that constitutes infringement, or if your IP rights have been violated in any way, please provide us with the following:

A signature, either electronic or physical, of the person authorized to act on behalf of the IP owner.

A detailed description of the work, product, or IP you claim has been infringed or misrepresented.

The location on the Platform/Program where the alleged infringing or misrepresenting material is found.

Your contact information, including address, telephone number, and email address.

A statement from you, under good faith, believing that the disputed use is not authorized by the IP owner, its agent, or the law.

A statement by you, made under penalty of perjury, affirming that the information in your notice is accurate and that you are the owner or authorized to act on behalf of the owner of the IP in question.

For notices regarding copyright or other IP infringement claims, please contact us at the address provided at the bottom of this document.

Limited License

The services provided on the Platform are licensed to you, not sold. By agreeing to these Terms, ORN-AI grants you a personal, non-exclusive, non-transferable, revocable license to access and use the Platform and Programs strictly according to these Terms. You are permitted to download or copy portions of the ORN-AI Content found on the Platform solely for your own personal, non-commercial use, ensuring all copyright and other proprietary notices are retained. However, you may not replicate, sell, resell, publish, modify, transfer, distribute, exploit commercially, or create derivative works from any part of the Platform, Programs, or ORN-AI Content.

Certain reference materials, digital textbooks, and articles may be provided to you under third-party permissions. Your use of such materials is subject to specific rules and conditions, which you must follow.

You are prohibited from reverse-engineering, decompiling, disassembling, or accessing the source code of any software used to operate the Platform or Programs. Occasionally, ORN-AI may include software, code, instructions, or other materials in the ORN-AI Content for instructional purposes only, on an "as-is" basis. Such materials are intended strictly for non-commercial use and are governed by this agreement's ‘Disclaimer’ and ‘Limitation of Liability’ sections, among other terms. Any commercial use of these materials is expressly forbidden.

ORN-AI, along with its affiliates and licensors, reserves all rights not explicitly granted to you regarding the Platform, ORN-AI Content, and ORN-AI Marks.

Specifically excluded from "personal, non-commercial use" are activities such as:

Selling or renting any part of the ORN-AI Content, derivative works based partly on the ORN-AI Content, or any collection that includes any part of the ORN-AI Content.
Selling access or links to any part of the ORN-AI Content.
Offering training, support, or editorial services involving the ORN-AI Content for a fee.
Using the ORN-AI Content for educational purposes in institutions that charge tuition.
Using the ORN-AI Content for internal professional development or training within for-profit or non-profit organizations.
Making the ORN-AI Content available in any public space, including social media sites, video sharing platforms, and torrents.

User Conduct Policy

By accessing the Platform or Programs, you are considered a 'user' under these Terms. You are accountable for all your activities related to the use of the Platform and Programs. You commit to adhering to all applicable local, provincial, state, national, and international laws, treaties, and regulations in your use of our services. Engaging in unethical practices on the Platform is strictly prohibited.

You agree not to engage in, or facilitate, the posting or transmission of any phishing, pharming, or whaling messages aimed at obtaining sensitive information such as passwords, personal, financial, or confidential information from any Platform user or third party. ORN-AI is not liable for any loss of data or compromise to your device or computer system resulting from such activities.

ORN-AI reserves the right to report any suspicious or illegal activity to the appropriate authorities without prior notice to you.

During your use of the Platform and Programs, you shall not:

Harass other users, students, attendees, support agents, or visitors.
Create an atmosphere of disharmony or hostility within student groups.
Cheat on any assignments or exams.
Post or share secured testing materials
.Share solutions to assignments or exams.
Fail to notify instructors immediately upon becoming aware of any cheating or breach of these Terms by others.
As an intermediary under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 and applicable international laws, ORN-AI facilitates the hosting, display, uploading, modification, publication, transmission, storage, updating, or sharing of User Content. You are prohibited from sharing information that:

Infringes on the rights of others or to which you do not have rights.
Is defamatory, libelous, fraudulent, obscene, indecent, or otherwise unlawful.
Harms minors in any way.
Violates intellectual property rights.
Contravenes any applicable law.
Misleads or deceives others regarding the message's origin or communicates false information perceived as fact.
Impersonates others.
Threatens national unity, integrity, defense, security, or sovereignty, or public order.
Contains software viruses or harmful components designed to interfere with or damage computer systems or data.
Spreads false information with intent to mislead or harm others financially or otherwise.
Discusses or encourages illegal activities.
Contains unauthorized advertisements or solicitations.
Involves partisan political activities.
Misleads others with intentionally inaccurate information.
Includes harmful digital items like viruses, Trojan horses, or other disruptive codes.
Employs automated means to access the Platform, such as bots or scripts, in a manner that adversely affects the service.
Infringes on the rights of other Platform users or violates any law.
This policy aims to ensure a respectful, safe, and lawful environment for all users and participants. Violation of these terms may lead to appropriate disciplinary action, including but not limited to, removal from the Program and Platform access restriction.

User Content

The Platform may enable you to post forum messages, engage in chats with other users and ORN-AI's counselors, participate in user discussions, create profile pages, and share other content and media for social interaction, as well as submit specific information and materials for educational purposes, such as questions, examples, assignments, and industry projects (collectively referred to as "User Content"). ORN-AI does not claim ownership over any User Content you submit or provide for inclusion on the Platform or within Programs. As such, except for the license granted to ORN-AI as detailed below, you retain sole and exclusive ownership of all rights, title, and interest in and to your User Content.

By submitting any User Content on the Platform or Programs, or by making it available to ORN-AI, you grant ORN-AI an irrevocable, worldwide, perpetual, royalty-free, and non-exclusive license to use, distribute, reproduce, modify, adapt, publicly perform, and publicly display such User Content on the Platform or within Programs, or to otherwise utilize the User Content for any purpose, including commercial purposes. This license includes the right to sublicense these rights to others. ORN-AI retains the authority to remove any User Content at any time and for any reason without prior notice.

When you provide User Content, you represent and warrant that:
(a) you possess all necessary rights, licenses, and clearances to provide such User Content and allow ORN-AI to use it as described;
(b) the User Content is accurate and as complete as reasonably possible;
(c) you are responsible for any third-party fees arising from the creation and use of the User Content;
(d) your User Content does not infringe on any third-party rights, constitute fraudulent statements or misrepresentations, or engage in unfair business practices.

ORN-AI does not oversee User Content posted on the Platform, including messages, reviews, or comments, and cannot guarantee the accuracy, integrity, or quality of such User Content. ORN-AI will not be liable for any User Content, including but not limited to any errors or omissions in any User Content, or for any loss, damage, or defamation that might arise from your posting or use of any User Content. You are responsible for ensuring that your User Content complies with all applicable laws.

Platform Security You are strictly prohibited from compromising or attempting to compromise the security of the Platform or any associated platforms of ORN-AI. Prohibited activities include, but are not limited to:

Accessing data not intended for you or logging onto a server or an account you are not authorized to access.

Attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures without proper authorization.

Interfering with service to any user, host, or network. This includes, without limitation, submitting a virus to the Platform, overloading, flooding, spamming, mailbombing, or crashing.

Sending unsolicited emails, including promotions and/or advertising of products or services.

Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. ORN-AI is committed to investigating such violations and may engage law enforcement authorities in prosecuting users who are involved in such activities.

You agree not to use any device, software, or routine that interferes or attempts to interfere with the proper working of the Platform or any activities conducted on it. Furthermore, you agree not to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Platform, except for the search engine and search agents provided by ORN-AI and standard third-party web browsers (e.g., Google Chrome or Microsoft Explorer).While ORN-AI is dedicated to securing the Platform and protecting user accounts and related information, we cannot ensure complete security against unauthorized third-party breaches.

DISCLAIMER

The Platform and/or Programs may occasionally contain typographical errors, inaccuracies, or may not be complete or current. ORN-AI reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after an order has been submitted.

The Platform, Programs, and all ORN-AI Content are provided on an “as is” and “as available” basis, with all faults. ORN-AI disclaims all representations or warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. ORN-AI does not guarantee that the services will meet your requirements, or that the services will be uninterrupted, timely, secure, or error-free; nor does ORN-AI make any warranty regarding the results that may be obtained from the use of the services, the accuracy or reliability of any information acquired through the services, or that defects in the software will be corrected.

You acknowledge and agree that any ORN-AI Content and all other information, data, or material downloaded or otherwise obtained through the use of the Platform or Programs is done at your own discretion and risk. You will be solely responsible for any damage to your computer system or electronic device or loss of data resulting from the download of such material.

Information on availability of EMI options or loans for Program fees payment may be provided on the Platform. This information is for reference only; loan facilities are provided by third-party credit facility providers, and any agreement you enter with them is independent of ORN-AI. ORN-AI is not liable for any terms or conditions of your agreement with such third-party providers.

ORN-AI shall not be liable for the use of any ORN-AI Content or any other information, data, or material obtained from the Platform or Programs, including any errors, omissions, loss, or damage incurred as a result of use or reliance on such materials. No advice or information, whether oral or written, obtained from ORN-AI or through the services will create any warranty not expressly made herein.

If you find any information on the Platform or Programs to be incorrect or objectionable, or if you are the owner of information or content displayed on the Platform or Programs and wish for it to be removed, please contact us at the address provided at the bottom of the page.

Testimonials, reviews, and success stories found on the Platform are individual experiences and may not represent typical or guaranteed outcomes. Results vary, and the testimonials are not necessarily representative of all those who will use our services.

The presence of third-party trademarks, logos, and brand names on the Platform does not imply endorsement. These marks are the property of their respective owners. Use of third-party intellectual property without the owner's prior written consent, especially for promotional purposes or in a manner that suggests endorsement or affiliation, is strictly prohibited.

Nothing on the Platform should be interpreted as granting, by implication or otherwise, any license or right to use any third-party intellectual property without the express written permission of its owner.

Program-Related Disclaimers

ORN-AI makes no claims about the recognition or equivalence of any credits or credentials awarded, other than those expressly stated in the offer letter provided to you. Before enrolling, we strongly recommend that you conduct further inquiries to determine the suitability of any program listed on the Platform for meeting your academic and professional goals.

Limitation of Liability

Neither ORN-AI, affiliates, employees, directors, officers, agents, vendors, nor suppliers shall be liable, whether under Tort, Contract, Strict Liability, or any other legal theory, for any indirect, special, incidental, or consequential damages arising from the use or inability to use the Platform or Programs. This includes, but is not limited to, damages for lost profits, loss of goodwill, loss of data, work stoppage, impaired accuracy of search results, or failure, virus, or malfunction of computers/electronic devices. ORN-AI's total liability for any claims will not exceed ₹1000 or, for enrolled students, the fees you have paid in connection with your enrollment in a Program, whichever is greater.

Site Linking

The Platform may feature links to external websites ("Linked Sites"), which themselves may contain content or offer products and services for sale. ORN-AI does not author, edit, control, or monitor these Linked Sites. You acknowledge and agree that:

We are not responsible for the accuracy or availability of information provided by Linked Sites.

We do not endorse the sponsors of Linked Sites or the content, products, advertising, or materials presented therein.

Your interactions with Linked Sites are subject to their own terms and conditions.

ORN-AI reserves the right to remove any links to Linked Sites from the Platform at any time, for any reason.

ORN-AI SHALL NOT BE LIABLE for any transactions conducted by you with third parties through Linked Sites nor for any liability arising from the information or representations on such Linked Sites.

The provision of links to Linked Sites does not imply endorsement, sponsorship, or partnership with the operators of those sites. We link to other sites solely for informational purposes.

You are not permitted to establish a link to our Platform from any other site, app, intranet, or extranet without our prior written consent. Should you wish to create such links, please contact us beforehand. In creating links, you must not imply that you have received ORN-AI's endorsement or support.

ORN-AI assumes no responsibility for the content or practices of any third-party services in Linked Sites.

We advise you to thoroughly review the terms of service/use of any third-party services or Linked Sites that you access.

Indemnity

You agree to indemnify, defend, and hold ORN-AI harmless from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable costs, arising out of or in any way connected with:

(a) your use or attempted use of the Platform or Programs in violation of these Terms;
(b) your breach of any law or the rights of any third party;
or
(c) any content or information that you or others post or share on the Platform or through any Program, including, but not limited to, claims of infringement, misappropriation of intellectual property, or other proprietary rights.

Termination of Rights

You acknowledge that ORN-AI reserves the right, at its sole discretion, to deactivate your account or terminate your access to the Platform or enrollment in a Program at any time, with or without cause. Reasons for such termination may include, but are not limited to:
(a) a breach of these Terms;
(b) infringement of a third party's intellectual property rights;
(c) posting, uploading, or transmitting unauthorized Content on the Platform;
or
(d) violating or acting against the letter or spirit of these Terms or any applicable code of conduct.

You understand and agree that termination of your access may be carried out without prior notice, and that ORN-AI will not be liable to you or any third party for the termination of your account or enrollment in a Program. Further, you acknowledge that ORN-AI may retain and store your information on its systems even after the termination of your account or enrollment.

Miscellaneous Provisions

Age Requirement and Supervision: By using the Platform, you confirm that you are 18 years of age or older, or, if under 18, you are using the Platform under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Parents or legal guardians agreeing to these Terms for the benefit of a minor are responsible for the minor's use of the Platform, including all financial charges and legal liabilities incurred. The Programs are not intended for individuals under the age of 18.Assignment and Transfer: ORN-AI reserves the right to transfer or assign its rights and obligations under these Terms or any Program-specific terms. You may not transfer or assign any of your rights or delegate your obligations without the prior written consent of ORN-AI.

Governing Law and Jurisdiction: These Terms and any Program-specific terms are governed by the laws of India. Any legal actions related to the Platform or Programs must be brought in the courts of Hyderabad, India. Disputes shall first be attempted to be resolved through good faith negotiations. Unresolved disputes shall be referred to arbitration in Hyderabad under the Arbitration and Conciliation Act, 1956, by a sole arbitrator appointed by ORN-AI, with proceedings conducted in English.

Severability: If any provision of these Terms or Program-specific terms is found to be unlawful or unenforceable, it will not affect the validity of the remaining provisions.

Force Majeure: ORN-AI is not liable for failure to perform obligations due to events beyond its reasonable control, including natural disasters, war, civil unrest, governmental acts, or internet failures.

Amendments: These Terms and any Program-specific terms constitute the entire agreement between you and ORN-AI and can only be modified in writing. ORN-AI reserves the right to make changes, which will be communicated through the Platform or in a direct writing between you and ORN-AI.

Waiver: Failure by ORN-AI to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

Grievance Officer: If your concerns are not resolved satisfactorily, you may contact our grievance officer, who will address your concerns within 30 working days from the date of escalation. Please escalate to the grievance officer only after initial attempts for resolution have been unsatisfactory, or not resolved within 30 working days from the ticket generation.

Compliance: In compliance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are provided below:

Grievance Officer:

To raise any grievance with us, please click on the following link: Grievance Redressal Form

Or

Write to grievance.redressal@ORN-AI.com

Or

Contact us at For Indian Learners -              & For International Learners - +

In compliance with the Consumer Protection Act 2019, ORN-AI has appointed a Nodal Officer who can be contacted in case of any consumer grievances or queries. The name and email ID of our Nodal Officer are as follows:

Nodal Officer: 
Email ID: grievance.redressal@ORN-AI.com

Any notice or communication that may be required to be given to ORN-AI under these Terms or any Program-specific terms shared with you may be sent by writing or emailing to the following addresses:

ORN-AI,
Flat No931,S-11/14,Ayyappa Society,
Khanamet,
Madhapur,
Shaikpet,
Hyderabad- 500081


Phone: 
CIN:U85307TS2024OPC183361